Hardware engineering and system monitoring

Our engineering team works to ensure the reliability of the servers that run our software and add-on solutions. We've worked with clients of diverse sizes and business types, including several that operate with more than one geographic location — and we're skilled at identifying and forecasting hardware needs.

In each implementation, we work closely with our clients to recommend and design robust, stable hardware solutions, with the end goals of maximized uptime, stability, high performance, and reliable backups.

We actively monitor our clients' live servers as well. Our monitoring tools keep a close watch on server health and performance, so we can identify and address issues (general wear and tear, disk failure, and the like) before they escalate. Most of the time, we can repair problems before users notice their effects on performance.

We guarantee a rapid response time for emergencies at any time, including off-hours and weekends.

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