Jay started as a software engineer with Subject, Wills and Company in 2000 after graduating from the University of Illinois. He moved over to work with Produce Pro in late 2001. He has been the mainstay in the support group since its origin and became the Technical Lead for Support in 2008. In his work with support and as a regular on both installs and upgrades, he has fostered lasting relationships with much of our customer base. He continues to support, consult and teach members of both our staff and our customers. He is one of the founders of the Austin Office and became manager of the office in early 2016.